Why Travel with us?
Heritage of Excellence, Trusted Worldwide
Backed by over 30 years of industry expertise from our parent company, Skyward Journey has served 1 million global travelers, mastering the diverse demands and quality standards of international tourism.
Leveraging our parent company’s extensive resource network and innovative service philosophy, we deliver safe, professional, and heartwarming travel experiences for every traveler.
Four Core Advantages, Ensuring Exceptional Journeys
Globally Sourced, Uniquely Experienced
Leveraging our parent company's established global supply chain, we maintain deep partnerships with:
☁150+ curated 4/5-star hotels
☁210+ national scenic sites
☁Premium transportation providers
☁Hidden gem destinations
☁Intangible cultural heritage custodians
We exclusively develop immersive programs that transform tourism into cultural connection - where journeys become living narratives
End-to-End Safety Assurance, Peace of Mind Within Reach
Financial Security: Third-party escrow transactions via global payment gateways
Health Protection: Complimentary travel accident insurance covering incident-related losses
Emergency Response: 24/7 support with 15-minute response throughout your travel
Transparent After-Sales: Advance notification of itinerary changes - zero hidden fees guaranteed
Multilingual Elite Guides - Bridging Cultural Gaps
Our team of 300+ professional guides masters 10+ languages including: Mandarin, English, Cantonese, Thai, German, French, Spanish
Why Our Guides Stand Out:
☁ 90% retention rate with 5+ years experience
☁Dual expertise in professional narration and local living insights
☁ Your personal "local friend" for: historical exploration, culinary adventures, family-friendly interactions
1 vs 1 Travel Designer, Crafting Your Exclusive Journey
Our Expert Team:
☁20+ senior travel designers with average 8+ years of professional experience
☁Specialize in personalized itinerary planning based on: age, travel preferences, special interests & hobbies, budget considerations
Risk-Free Cancellation Policy, Travel with Peace of Mind
Last-minute cancellations with full refund: 90%+ of our itineraries qualify for unconditional cancellation
Industry-leading 3-day refund processing: your payment returned via original payment method
Flexible rebooking options for unforeseen circumstances: including extreme weather events, flight disruptions, government travel advisories, personal emergencies
Sacred Promise of Pure High Quality Experience
Zero Forced Shopping: If drivers or guides take you to any shopping venue not explicitly listed in the itinerary, you will receive a 200% refund of the tour fee.
No Tourist-Trap Dining: If a restaurant recommended by the driver or guide engages in price gouging, you will receive an immediate full refund for that meal.
Guaranteed Hotel Star Rating: If the actual star rating of your accommodation does not match the advertised rating, you will receive a full refund for that night's stay.
Transparent Pricing Guarantee: If you are subjected to any forced additional charge not specified in the itinerary, you will receive double the amount in cash compensation and enjoy the corresponding activity/service free of charge.